Reference

How menyala77 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, deposit via DANA, OVO, or GoPay, and browse the lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay wallet dataCookie and device controlsData retention policyYour right to request deletion
menyala77 How menyala77 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or request removal of your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can verify your identity before processing the request.

Live Chat Start a live chat from the account dashboard. Our team will verify your identity and log your data request within the same session.
Email Support Send your privacy request to our support email. Include your registered email address and the specific data action you want us to take.
Account Settings Some data preferences — like marketing communications and cookie consent — can be updated directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data handling is built around four areas: secure transmission, access control, cookie transparency, and your right to act on your own data. Each area is described below so you know exactly what to expect when you use your account.

Encrypted Transmission

All data sent between your device and our servers travels over SSL encryption. This covers login, wallet transactions via DANA, OVO, or GoPay, and any account form submission.

Account Access Control

Account access uses a one-time verification step when we detect a new device or location. This limits unauthorised access even if login credentials are exposed elsewhere.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand lobby traffic patterns. You can decline non-essential cookies through the cookie banner on first visit.

Retention and Deletion

We keep your account data while your account is open and for a limited period after closure as required by applicable rules. Verified deletion requests are processed within a reasonable period.

Your Privacy Rights — Common Questions

Here are the questions we get most often about how menyala77 handles your personal data, wallet information, and account records. If your question is not here, reach us through live chat.

We collect your name, email address, phone number, and the device info used to open the account. No payment credentials or wallet PINs are stored on our end.

We store transaction references and wallet identifiers for deposit verification only. Full wallet credentials, PINs, and authentication tokens are never accessed or retained by us.

Yes. Contact our support team via live chat or email with your registered address. We will verify your identity and provide a summary of the data we hold on your account.

Submit a deletion request through live chat or support email. After identity verification, we process the request and retain only what applicable regulations require us to keep.

We do not sell your data. We may share limited data with payment processors like DANA, OVO, and GoPay to complete transactions, and with security partners to detect fraud.

We use session cookies for login and analytics cookies for lobby traffic. You can accept or decline non-essential cookies via the banner shown on your first visit to the site.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.